Returns & Exchanges

At Earth Rhythm, we want you to be completely satisfied with your sustainable beauty journey. If a product doesn't meet your expectations, we offer a hassle-free return or exchange within 15 days of delivery for unused and unopened items.

Return Process

• 1.
  Initiate Your Request

  Log into your Earth Rhythm account, navigate to your order history, and select the items you wish to return or exchange.

• 2.
  Quality Verification

  Upload a photo of the product to ensure the safety seal is intact and the packaging is in its original, saleable condition.

• 3.
  Pack and Ship

  Securely pack the items in their original box and use the prepaid shipping label sent to your email to drop the package at any authorized carrier location.

• 4.
  Receive Refund or Credit

  Once our warehouse receives and inspects the return, your refund will be processed to your original payment method or issued as store credit within 7-10 business days.