Frequently Asked Questions
Everything you need to know about our clean beauty essentials.
Are Earth Rhythm products safe for sensitive skin?
Yes, our products are clinically tested and formulated with dermatologically approved ingredients. We recommend performing a patch test before full application to ensure compatibility with your specific skin type.
How long does shipping take for domestic orders?
Orders are typically processed within 24-48 hours. Depending on your location, delivery usually takes 3 to 5 business days. You will receive a tracking link via email once your order ships.
What is your return and exchange policy?
We offer a 7-day return policy for products that are received in a damaged condition or if the wrong item was delivered. Please ensure the product remains unused and in its original packaging to qualify.
Are your beauty products cruelty-free and vegan?
Absolutely. Earth Rhythm is committed to ethical beauty; all our formulations are 100% cruelty-free and we do not use any animal-derived ingredients.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes within the country.
How can I check the shelf life of my product?
The manufacturing and expiry dates are printed on the outer packaging and the base of the product container. Generally, our products have a shelf life of 24 months from the date of manufacture.